Privacy Policy

Effective Date: 12/01/2024

Waansaai.com ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled securely and transparently. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website and services. By using Waansaai.com, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

a. Personal Information

When you interact with us, you may provide personal information such as:

Contact Information: Name, email address, phone number, and mailing address.

Account Information: Username, password, and preferences when you create an account.

Booking Information: Details related to reservations or inquiries about bars, spas, hotels, and attractions.

Payment Information: Credit card details or other payment information when you make transactions.

b. Non-Personal Information

We automatically collect certain information when you visit Waansaai.com, including:

Device Information: IP address, browser type, operating system, and device type.

Usage Data: Pages visited, time spent on the site, and other analytical data.

c. User-Generated Content

Reviews, comments, ratings, and other content you share on our platform.

d. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience and collect information about how you use our website.

2. How We Use Your Information

We use the information collected for the following purposes:

1. Service Delivery:

To provide and manage our services, including personalized recommendations for bars, spas, hotels, and attractions.

To facilitate bookings or inquiries.

2. Communication:

To send you confirmations, updates, and other transactional messages.

To deliver newsletters, promotions, and marketing materials (with your consent).

3. Platform Improvement:

To analyze usage patterns and improve the functionality and content of our website.

To conduct research and develop new features.

4. Compliance:

To comply with legal obligations and enforce our Terms of Service.

3. Sharing of Information

We do not sell your personal information. However, we may share your data in the following situations:

a. With Service Providers

We share your information with trusted third-party service providers who assist us in delivering our services, such as:

Payment processors to facilitate transactions.

Analytics providers to improve our platform.

Travel partners for bookings and reservations.

b. For Legal Compliance

We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. Our security measures include:

Encryption: We use Secure Socket Layer (SSL) technology to encrypt data transmitted between your browser and our servers.

Access Controls: Only authorized personnel have access to your personal information, and they are bound by confidentiality agreements.

Regular Audits: We conduct regular reviews and updates to ensure our systems meet industry standards for data protection.

Data Minimization: We only retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. These technologies help us:

Remember your preferences and settings.

Analyze site traffic and user behavior.

Deliver tailored advertisements based on your interests.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

6. International Data Transfers

As Waansaai.com serves users worldwide, your personal data may be transferred to and processed in countries outside your own, including countries that may have different data protection laws. We ensure that appropriate safeguards, such as standard contractual clauses or other lawful mechanisms, are in place to protect your data during these transfers.

7. Your Rights

You have rights regarding your personal data under applicable privacy laws. These include:

Access: You can request a copy of the personal data we hold about you.

Correction: You can request corrections to inaccurate or incomplete data.

Deletion: You can ask us to delete your personal information, subject to legal or contractual obligations.

Data Portability: You can request a copy of your data in a machine-readable format.

Opt-Out: You can opt out of receiving marketing communications at any time.

Withdrawal of Consent: If we process your data based on consent, you can withdraw your consent at any time.

To exercise your rights, please contact us at [email protected]. We will respond to your request within the timeframes required by applicable laws.

8. Third-Party Links

Our website may include links to third-party websites or services. Please note that this Privacy Policy does not apply to those external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Waansaai.com is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal,regulatory, or operational reasons. When we make changes, we will update the "Effective Date" at the top of this Privacy Policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.

If the changes are significant, we may notify you by email or through a prominent notice on our website. Your continued use of Waansaai.com after any updates constitutes your acceptance of the revised Privacy Policy.

11. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we securely delete or anonymize it to ensure it cannot be linked back to you.

12. Governing Law

This Privacy Policy is governed by the laws of Hong Kong, without regard to its conflict of law provisions. By using Waansaai.com, you consent to the exclusive jurisdiction of the courts in Hong Kong for any disputes arising from or relating to this Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us using the information below:

Email: [email protected]

Address: FLAT 1512,15/F,LUCKY CENTRE,NO.165-171WAN CHAI ROAD,WAN CHAI,Hong Kong

Phone: +85268994543

We are committed to addressing your inquiries promptly and ensuring your privacy rights are respected.

Thank you for trusting Waansaai.com with your travel journey. Your privacy is important to us, and we are dedicated to protecting your personal information while providing you with the best travel experiences.